Update your payment here (make sure to check spam for email)
FAQ
How does the monthly hat crew work?
We drop a new hat every month. When you join the Crew, you're guaranteed to get the next month's hat and every following month that your membership is active.
What will I receive in the box?
You’ll get the hat of the month and a bonus drop-in. Can be anything from stickers to koozies. We’ve also got bigger/better items in the works…
When will my order be delivered?
Packages are typically delivered from the 23rd to the 30th of the month. Haven't received your package by the 30th? Contact us here.
Do I need to place a new order every month?
No! Your order will automatically be placed every month, just make sure your billing information is up to date.
What happens when my 6-month subscription ends?
It'll keep rolling month-to-month. No need to re-subscribe!
When will I be charged?
All new members will be charged on the 15th of each month. This payment is for the next month's hat.
How do I cancel my subscription?
Just send an email to Richii@southernstringhats.com by the 13th to avoid being charged for the month.
There may be a charge if you have not fulfilled the term you signed up for, just to be fair to other members. Month-to-month members can cancel at any time.
How do I clean my hats?
Hand wash or spot clean with mild detergent and cool water.
How big are the hats?
All of our hats have a standard 24" circumference.
Will you partner with me?
Reach out to us at partnerships@southernstringhats.com to determine if it's a good fit.